LTA Provides Reasons Behind Nationwide Internet Service Disruption

MONROVIA — The Liberia Telecommunications Authority (LTA), on Friday, confirmed that the nationwide internet outage was a result of the breakdown of the  Africa Coast to Europe (ACE) Cable in Ivory Coast.

This undersea cable serves as the crucial link for internet connectivity between Europe and Liberia, passing through Ivory Coast on its route.

As a consequence of the ACE Cable’s technical issues, all nationwide Internet services were temporarily interrupted, affecting millions of users across the country. But the LTA assured the public that efforts were already underway to restore services gradually.

“The Cable Consortium of Liberia (CCL) is actively collaborating with its Ivorian counterpart to expedite the full restoration of Internet services.”

In a statement, the LTA clarified that the interruption should not be attributed to the Mobile Network Providers in Liberia, such as Lonestar Cell MTN and Orange Liberia. Instead, the issue lay solely with the ACE Cable’s malfunction.

“We want to clarify that this interruption is not attributed to your Mobile Network Provider. Instead, it is a result of the ACE Cable’s technical issues,” the LTA said in the statement.

It expressed their gratitude for the public’s understanding during this temporary inconvenience and promised to keep the public informed with further updates as progress is made in resolving the issue and bringing back stable internet connectivity to all Liberians.

Meanwhile, internet connections in Liberia are being restored gradually.

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